Ms. Gillan Verified

Clare Gillan is responsible for further strengthening IDC's timely and forward-looking insights into major industry trends that span technology and services disciplines and helping clients maintain and improve their positioning in changing markets. She is also responsible for driving new product and alliance initiatives expanding the range of services IDC provides its clients. Additionally, Gillan manages IDC Go-to-Market Services, a team dedicated to helping IDC clients strengthen content-based marketing programs?from integrated web programs to full custom events. She also oversees IDC?s CMO Advisory Research, an expertise area focused on addressing the budgeting and performance needs of Tech Marketing professionals.[CR-LF][CR-LF]Gillan joined IDC in 1988 and prior to assuming her current position, she held the title of Group Vice President, Applications and Information Access. In this role, Gillan directed IDC's software research spanning enterprise applications, data warehousing, collaborative and consumer applications. She spent much of her time researching and reporting on the changing structure of global applications and information access tools markets in light of application service provisioning, electronic commerce, eMarketplaces, and supply chain exchanges, information sharing and overall business performance improvement as well as other important technology and business developments. In the late 1980's and early 90's, Gillan became recognized in the global IT community for or her work in the area of decision support and enterprise applications. She identified and branded a new category of vendors, called application service providers (ASPs) that blend rentable applications and services in a one-to-many network delivery model. [CR-LF][CR-LF]Since joining IDC she has had a special interest in the evolution of customer, sales and marketing applications and continues to follow the development of these product and services in the interest of assisting IDC Go-to-Market Services customers. [CR-LF][CR-LF]Gillan is quoted regularly in the trade and business press, has written numerous technology white papers for publication, and regularly delivers the keynote address at information technology conferences around the world. [CR-LF][CR-LF]Before joining IDC, Gillan held positions in consulting, sales, and support for companies specializing in applications development and IT professional recruitment. She holds an MBA from Boston University and a Bachelor of Science degree in mathematics and computer science from Stonehill College.

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