Marianne Hedin, Ph.D. works with IDC services analysts around the world, providing research and custom consulting on the leading global services providers and on key aspects of the worldwide services industry. [CR-LF][CR-LF]Ms. Hedin has more than fifteen years of research and strategy consulting expertise in both the academic and corporate sectors. Recently, she was senior strategy consultant at Clarkston Consulting, a medium-sized IT and management consulting firm. Prior to this, Ms. Hedin worked as a strategy consultant within Computer Sciences Corporation?s (CSC) knowledge management program. Ms. Hedin?s research background also includes a research associate position at Harvard Business School, Department of Production and Operations Management. [CR-LF][CR-LF]Ms. Hedin earned her doctorate degree in sociology from Tufts University and has taught undergraduate and graduate courses at several universities in the Boston area.
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