Ian Bertram is based in the Gartner Singapore office. Mr. Bertram?s team of analysts focuses on topics in business applications, including CRM SCM ERP knowledge management and BI and infrastructure software market, such as application integration, application development, enterprise architecture, Web service and security. [CR-LF][CR-LF]Mr. Bertram has a background in the Asia/Pacific region in hardware and platforms research such as PC, PDA, server and storage. Mr. Bertram speaks widely on the adoption of IT across the Asia/Pacific region. Prior to joining Gartner in November 1998, Mr. Bertram was with IBM for 10 years. He held a variety of roles including financial analyst, new market development manager, IBM direct programs manager, product management and brand marketing manager in the Asia/Pacific region. [CR-LF][CR-LF]Mr. Bertram has a bachelor of commerce degree, with a major in marketing and a minor in industrial relations. He also has done post-graduate studies in marketing management and direct marketing.
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