Rebecca Swensen is a Research Analyst in IDC's Voice over IP Services Group. In this position, Swensen monitors the adoption of VoIP services in the Consumer and Enterprise sectors including service provider strategies, and end-user requirements. She also contributes to IDC's VOIP and SOIP market sizing and forecast model, and also tracks the emergence of converged solutions including embedded communications applications as well as VOIP 2.0 technologies and services.[CR-LF][CR-LF]Prior to joining IDC, Swensen worked as a Business Analyst for Tyco Healthcare. Her primary responsibilities included, but were not limited to, providing analysis and reporting to support the business strategy of the Tyco Healthcare Health Systems, the GPO and IHN customers, and the Sales and Marketing Management teams.[CR-LF][CR-LF]Swensen received her MBA and MS in Information Systems through Boston University's MS.MBA program. While in the double masters program, she interned at Akamai Technologies, working with their Product Management team. She also received a BA in Psychology from Boston University.
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