Phil Fersht is an analyst and research director for AMR who covers IT services and outsourcing, including finance/accounting, human resources, shared services, and offshore services. He has been covering IT since 1995. [CR-LF][CR-LF]Before joining AMR, Mr. Fersht was a senior executive for Deloitte Consulting?s Outsourcing Advisory Services. He has also worked for the Everest Group, the Yankee Group, and IDC. Mr. Fersht has a B.S. European business and technology from Coventry University in West Midlands, England, and a Dipl?me Universitaire de Technologie in business and technology from the University of Grenoble in Grenoble, France.
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Expanding its footprint in the healthcare
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