Craig Symons is the Vice President and a Principal Analyst of Forrester's IT Management research team and covers human capital management (HCM), organizational design and development, and IT as a business. [CR-LF][CR-LF]Mr. Symons came to Forrester through its acquisition of Giga Information Group. He was an original member of Giga's startup team and a co-developer of Giga's research process and research products. [CR-LF][CR-LF]Mr. Symons has more than 27 years of experience in the IT industry. Before joining Giga, he spent 11 years at Gartner Group in analyst, management, and executive roles. In his last position at Gartner, he was senior vice president and CIO and was responsible for developing Gartner's electronic delivery strategy and products. At Digital Equipment, Mr. Symons managed a consulting business unit dedicated to the financial services industry, and at Citibank, he managed an applications development group in the finance division. Mr. Symons started his career as a developer of real-time communications software. [CR-LF][CR-LF]Mr. Symons earned a B.S. from Rider University in Lawrenceville, N.J., with majors in management and organizational behavior and decision science, and attended the Stern Graduate School of Business at New York University.
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