Christine Ferrusi Ross serves Forrester out of Cambridge, Mass. She heads a team that delivers research and consulting to sourcing and vendor management professionals. This research focuses on outsourcing, IT services, and systems integration. She also aids in creating and carrying out RFPs. These services are geared towards helping vendors get the best value from their service providers and product vendors. Previously, Ferrusi Ross worked as Forrester's lead analyst on consulting and systems integration. [CR-LF][CR-LF]Ferrusi Ross previously worked for AnswerThink Consulting Group, where she helped build methodologies and tools used by the consultants in engagement delivery. Before AnswerThink, she was an analyst at Dataquest, following the consulting and systems integration market. Her career began in public relations at Brodeur Porter Novelli. [CR-LF][CR-LF]Ferrusi Ross has appeared on CNBC and was quoted in The Wall Street Journal, USA Today, InformationWeek, CIO Magazine, and more. She often presents to public forums and major companies. She holds a B.A. in international relations and a B.S. in mass communications from Boston University.
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