Kurt Potter has been a research director for Gartner covering outsourcing and IT services for 10 years. In addition to those 10 years served at Gartner, Potter has 17 years of additional IT experience.[CR-LF][CR-LF]He was a market based forecasting analyst and project manager and budget manager with Lucas Aerospace North America for 3 years, a customer service manager for executive aircraft market research at Jetnet LLC for 5 years, and a general manager of IBM Retail Store for 2 years.[CR-LF][CR-LF]Potter earned his BS in business administration from Alfred University.
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