Mitchell Kramer is currently the senior vice president and consultant, focusing on customer relationship management technology, architecture, and analytic applications as well as the computing infrastructure and information technologies that support this customer-centric domain. [CR-LF][CR-LF]Prior to joining the Patricia Seybold Group in 1991, Kramer worked as an independent industry analyst. He has also held management, engineering, marketing, sales, and support positions for firms ranging from integration technology startups to a 15-year stint at IBM.[CR-LF][CR-LF]Kramer has a B.S. in Industrial Engineering and a master's in Computer Science, both from Rutgers University.
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