Laura Koetzle is vice president and research director of Forrester's Computing Infrastructures and Security group. Her primary areas of research include IT security and systems management. She also maintains research interests in enterprise application integration (EAI), Java 2 technologies, and software development methodologies. [CR-LF][CR-LF]She works with Forrester's clients to solve technical, strategic, and organizational IT security and systems management problems. She has redesigned network topologies, helped choose and implement systems management tools, created new IT security incident response procedures, and reorganized IT security and systems management groups. [CR-LF][CR-LF]Ms. Koetzle's work has enjoyed wide exposure in the media, including The New York Times, The Wall Street Journal, Business Week, and The Economist. Laura has also appeared on CNN, CNBC, CBC, and Reuters Television, and she is a frequent speaker at national and international executive conferences.[CR-LF][CR-LF]Prior to joining Forrester, Ms. Koetzle was a senior technologist at Razorfish, a New York consultancy, where she led teams of software developers responsible for eCommerce fulfillment systems, wireless content delivery applications, and real-time trading system interfaces for Fortune 500 clients. Before working at Razorfish, Ms. Koetzle built XML content management systems at PC World Communications in San Francisco. While living in Buenos Aires, Argentina, Laura worked as a translator.[CR-LF][CR-LF]Ms. Koetzle holds an A.B. in literature and a certificate in Latin American studies from Harvard University. She also attended the University of Buenos Aires.
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