Randy Heffner is a vice president in Forrester's Application Development & Infrastructure research group, covering software technical architectures for building enterprise applications. His primary research goal is to assist clients in building applications that are secure and resilient in the face of continuous business and technology change.[CR-LF][CR-LF]Mr. Heffner has spent 21 years leading the development of technical architectures for building enterprise applications. He came to Forrester through its acquisition of Giga Information Group. For 10 years prior to joining Giga, Mr. Heffner was a chief architect at Sprint. His IT experience also includes technology leadership, management, and application development with a Big Five consultancy and in the retail and litigation support industries.[CR-LF][CR-LF]Mr. Heffner earned a bachelor's of business administration degree from Baylor University. He graduated magna cum laude and received honors as the outstanding student in the information systems program.
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