Ms. Aldrich Verified

Susan Aldrich manages the development and implementation of the firms' consulting methodologies. [CR-LF][CR-LF]She works closely with consumer retailers, merchandisers, business retailers, distributors, wholesalers, and suppliers, as well as financial services firms (banks, brokerages, and insurance), cable companies, telco equipment suppliers, specialty industrial suppliers, and a wide variety of software, system and services companies in high tech. [CR-LF][CR-LF]Prior to joining the Patricia Seybold Group, Aldrich was director of Client/Server Product Management at Software 2000. [CR-LF][CR-LF]Earlier in her career, Aldrich developed IBM operating systems and tools. She developed the basic design concept of the AS/400 product, for which she received IBM's Outstanding Innovation Award. Her work in system availability included development of a forerunner to RAID DASD. Her analysis of competing vendor strategies, product offerings, practices, organization, management, and human resources helped reduce critical IBM process development cycles by one-third.[CR-LF][CR-LF]Aldrich holds a Bachelor of Arts degree from Wellesley College.

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